Free Indoor Conservation Kits
MSWD customers can request a free indoor conservation kit. The Kit includes many items to help you find leaks and be water-wise in your home. Simply complete our Conservation Kit Request form and we will send one to you!
MSWD Leak Credits
Customers who experience a high bill due to a leak may be eligible for a leak credit once the leak has been repaired. After repairs are completed, please complete our Leak Credit Request Form to request a review. A Customer Service Representative will evaluate your account for eligibility and respond to you by email with the determination.
Leak Detection Resources
Mission Springs Water District has compiled a list of leak detection companies in the valley that offer our customers 20% off leak detection services. Leak detection companies use a variety of techniques, including specialized listening devices, to help them pinpoint a leak – even if it is underneath a slab. Leak detection and repair is essential if a leak is suspected.
Home Warranties
Most home warranties cover plumbing systems for issues caused by normal wear and tear, including leaks, clogs, and broken components like toilets and faucets. However, coverage varies by plan, so it is crucial to check your specific contract for exclusions and to understand what is covered, such as interior pipes versus external lines. The warranty typically only covers the repair or replacement of the plumbing component itself, not any secondary damage, like water damage to your walls or floors. Be sure to confirm that plumbing is covered before purchasing a warranty. MSWD has provided a list of commonly used companies for your convenience.
| First American | American Home Shield | Old Republic Home Protection | Choice Home Warranty |
| (800) 790-2057 | (833) 970-1133 | (800) 445-6999 | (888) 531-5403 |
You can also check for leaks at home yourself!
If you'd like to check for leaks on your own before calling in a pro, there are a few easy ways to do that. Most of our meters are located in a rectangular concrete meter box at the curb or sidewalk in front of a customer's home or business. To use your water meter as a leak detector, just follow these steps:
Step 1: Ensure no water is running either inside or outside of your home.
Step 2: Lift the lid off of the meter box (a screwdriver inserted into the small square hole in the meter box lid will work as a “handle”).
Step 3: Once the meter box lid has been removed, lift the round cap up from the face of the meter.
Step 4: Check the ProCoder dial (see diagram at right). If the red hand is moving and you know there is no water running in your home or outside, you may have a leak on your property.
Toilet Leak Test
Leaky toilets can waste up to 600 gallons of water a month! Many times you will not hear or see a toilet leak. One way to find a leak is by using food dye or food coloring and following these simple steps:
Step 1: Remove the tank lid.
Step 2: Place several drops of food dye into the tank. DO NOT flush the toilet. Wait approx. 5 minutes.
Step 3: Check the water in the bowl for color. If the bowl has color, then the toilet has a leak.
Repeat all steps for any additional toilets.
Pool Leak Test
Step 1: Bring the pool water to normal level. Fill a 5-gallon bucket with pool water to about two-thirds from the top.
Step 2: Place the bucket on the first or second step of the pool. Ensure the bucket is immersed in the pool at least five inches.
Step 3: Mark the water level inside the bucket.
Step 4: Shut off the pump and auto fill and mark the pool water level on the outside of the bucket.
Step 5: Resume normal pool pump operation.
Step 6: After 24 hours, compare the two water levels. If the pool water (outside mark) goes down more than the bucket's water level, there is probably a leak. If levels are the same, only evaporation has occurred.