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We take security seriously. That's why all of our pages are monitored, encrypted,
and secured with the latest technologies.
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Contact Us
Lobby Hours
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Service Hours
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Walk-in payments, general inquiries, etc.
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Meter installations, shutoffs, etc.
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| Monday - Thursday:
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7:30 a.m. to 5:00 p.m.
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| Friday:
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7:30 a.m. to 4:00 p.m.
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| Saturday - Sunday:
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Closed
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Click here
for a list of our Holiday closings.
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| Monday - Thursday:
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7:30 a.m. to 4:30 p.m.
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| Friday: |
7:30 a.m. to 3:30 p.m. |
| Saturday - Sunday:
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Closed
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EMERGENCIES ARE
Leaks, breaks or other malfunctions in the District’s water distribution or sewer
collection systems. Standby personnel will return your call within 60 minutes.
EMERGENCIES ARE NOT
Turning meters on or off, repairing or servicing leaks or breaks on the customer’s
side of the meter, or requests to test water quality. Please call during regular
business hours if you need meter on/off service or if you have questions about water
quality or bill payment.
In case of emergencies, call immediately 760.329.6448
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Contact Info
For general and non-emergency requests, please use the
Contact Us
form on this page.
Telephone Directory
MSWD Main Line – 760.329.6448
For customer service (billing, meters, leaks, etc.) - choose option 1
Other extensions
Accounts Payable – ext. 113
Board / GM Liaison – ext. 137
Customer Service Manager – ext. 120
Engineering – ext. 149 or 126
Engineering Inspection Line – ext. 190
Human Resources – ext. 135
Media Relations – ext. 144
Purchasing – 760.251.8332
Wastewater Treatment Plant – 760.329.6278
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Address
66575 Second Street
Desert Hot Springs, CA 92240
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The District will be closed in observance of federal holidays on these dates:
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Holiday |
2018 |
| New Year's Day
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Mon. Jan 1, 2018 |
| Martin Luther King, Jr. Day
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Mon, Jan. 15, 2018 |
| President's Day
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Mon, Feb. 19, 2018 |
| Memorial Day
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Mon, May 28, 2018 |
| Independence Day
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Wed, July 4, 2018 |
| Labor Day
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Mon, Sept. 3, 2018 |
| Veteran's Day
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Mon, Nov. 12, 2018 |
| Thanksgiving Day
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Thurs/Fri, Nov. 22-23, 2018 |
| Christmas Day
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Tue, December 25, 2018 |
Please fill out the form below to submit your comments and/or inquiries to us, and
a representative will reply within one business day (excluding holidays).
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